As part of our personal injury practice, we are dedicated to the negotiation and litigation of insurance bad faith claims. We represent clients throughout Pennsylvania facing difficult issues related to coverage disputes and the delay or denial or an insurance claim.
Question:
What is 'first-party' insurance bad faith? Answer: An insurance company acts in bad faith if it: 1). does not have a reasonable basis for what it does, and 2). knows or recklessly disregards its lack of a reasonable basis. Under the law, an insurance company must act with the utmost good faith and fair dealing toward its insured, and give the interests of its insured the same faithful consideration that it gives its own interests. This heightened duty arises because of the special relationship between an insurer and its insured and the nature of the insurance contract. Put another way, bad faith occurs if an insurer knowingly or recklessly acts without a reasonable basis in handling an insured's claim. In deciding whether or not an insurance company acted in bad faith toward its insured, the fact finder must consider all of the company's actions, including its responses to communications from its insured, its investigation of the claim, and its handling of settlement negotiations. Insurance companies must investigate claims in a timely fashion, they have a responsibility to settle claims quickly, and clear explanation must accompany any claim denial or settlement. Failure of an insurance company to meet any of its obligations might be considered 'bad faith'. An insurance company acts recklessly if it acts with conscious disregard or deliberate indifference to the rights of its insured. |
Question:
What is the burden of proving insurance bad faith? Answer: In most civil cases, the plaintiff has the burden of proving her claims by a legal standard called "preponderance of the evidence, " which means a fact is more likely true than not. This standard does not apply when proving bad faith by an insurer. In Pennsylvania the "clear and convincing" standard is required to prove bad faith by an insurer pursuant to 42 Pa.C.S. § 8371. The "clear and convincing" standard is a higher burden of proof. "Clear and convincing evidence" means the evidence is so clear, direct, and substantial that you are convinced, without hesitation, that a fact is true. Although this is a significant burden of proof, it does not mean the plaintiff must prove the facts at issue beyond all doubt or beyond a reasonable doubt. |